Communication, Advocacy and Learning Manager – WASH Consortiun DRC
- Kinshasa, Kinshasa, République démocratique du Congo
Description du Poste
About the role:
This is an 18 month, replacement role with unaccompanied terms based in Kinshasa with a salary of Grade 3 (€34,106 to €37,895 and benefits).
You will report to the DRC WASH Consortium director, and work closely with the Consortium Compliance manager, M&E manager, and with the Consortium agencies.
We would like you to start in September 2017 as the current post holder leaves on 25th September 2017.
The DRC WASH Consortium comprises the following agencies: Concern Worldwide as the lead agency, Action Contre la Faim (ACF); Agency for Technical Cooperation and Development (ACTED); Catholic Relief Services (CRS); and Solidarités International. The Consortium is funded by UKaid (DFID). The total grant amounts to £30m. Concern Worldwide leads the Consortium through a Kinshasa-based Consortium Coordination Unit (CCU) made up of the Consortium Director, a Compliance Manager, an M&E Manager, and a Communication, Advocacy and Learning Manager.
The purpose of the Communication, Advocacy and Learning Manager is to ensure the appropriation, dissemination and use of knowledge and learning by the Consortium agencies, by the WASH sector and by the communities participating in the Consortium programme. This is mainly done through external communication, visibility and advocacy and through internal communication and knowledge management.
Main duties & Responsibilities:
External communication, visibility and advocacy (about 45% of the time)
• Update and implement external communication, visibility and advocacy plans for the Consortium at national level.
• With the Consortium agencies, manage communication and advocacy at the province and field levels, and coordinate actions with local and provincial authorities.
• Support the Consortium Director in external representation in relation to policy and advocacy issues, communication and information sharing.
• Manage the Consortium website and social media accounts (including information requests), by regularly producing contents to be shared through those platforms and by monitoring platform data.
• Regularly develop communication and advocacy products to disseminate learning and to promote visibility (e.g. factsheets, briefs, reports, newsletters, videos or PowerPoint presentations)
• Organise and manage regular or ad-hoc knowledge sharing events, such as biannual technical reviews at the national or provincial levels.
• Help identify communication, visibility and advocacy opportunities and facilitate appropriate collaboration with external WASH actors.
• Ensure respect of the Consortium’s, the donor’s and Concern Worldwide’s branding guidelines in all initiatives and products by the CCU or by the Consortium agencies.
Internal communication and knowledge management (45%)
• Ensure productive collaboration with the Consortium agencies’ focal points, by regularly coordinating by email, phone, Skype, in person or via field visits.
• Update and implement the knowledge management, communication and advocacy strategy of the Consortium.
• Update and implement the knowledge management and internal communication plans with the Consortium agencies, and ensure their respect of knowledge management procedures and tools.
• Regularly produce programme-related information for internal dissemination such as memos, newsletters, briefs, factsheets, leaflets or PowerPoint presentations.
• Manage documentation and archiving (except compliance or finance-related) in a timely manner, by applying effective information and knowledge management systems across the Consortium and within the CCU – such as Dropbox and email accounts.
• Review learning processes to ensure they are effective, and under the guidance of the Consortium director contribute to consolidating lessons learned from the Consortium.
• Provide support and training to Consortium agencies via field visits to Consortium implementation areas as per needs.
Communication support to the Concern Worldwide country programme (5%)
• Review articles and interviews that are produced before publication on the Concern website/other platforms.
• Compile and review Concern’s internal monthly report for DRC.
• Provide support as may be needed for external visits (e.g. Communications visit from HQ) to Concern’s programmes in DRC.
Other duties (5%)
• Contribute to the Consortium’s biannual donor reports.
• Contribute to the design of the Consortium’s final evaluation and to possible proposals for future funding.
• Undertake any other relevant duties as may be assigned by the Consortium Director.
Your skills and experience will include:
• 2+ years in communication and/or advocacy on development or humanitarian issues.
• Proven experience in Content Management Systems (Dropbox, WordPress), in social media management and in overseeing print and video production.
• Proven ability to synthesise technical information into language that is accessible and compelling, and to produce high-quality materials for various audiences.
• At least one year in knowledge management and evidence-based learning, preferably in development or humanitarian contexts.
• Fluency in French and English, with excellent writing and presentation skills in French (most internal and external communication in the Consortium is in French).
• University-level qualification in communication, development, or related field.
• Experience in coordinating or collaborating with multiple stakeholders.
• Experience in managing projects or complex activities, service providers or consultants.
• Excellent networking skills with a broad range of stakeholders.
• Experience on WASH projects.
• Knowledge of the DRC context relating to development and humanitarian relief.
• Employment background in DRC or in the region.
We would also like
• Ability to cope with stress, work under pressure often to strict deadlines
• Excellent interpersonal and facilitation skills
• Ability to act as part of a multi-cultural and multi-disciplinary team
• Ability to organize and prioritize workload, using initiative when appropriate
• Ability to represent the CCU and Concern Worldwide
• Flexibility, adaptability, sense of humour, and patience
• Ability to motivate and develop skills of others
• Analytical and problem solving skills
• Ability to assess problems and recommend solutions
• Cross cultural awareness and sensitivity to cultural differences
• Good knowledge and competence of computer applications i.e. Microsoft Office Professional
All applications should be submitted through our website at https://jobs.concern.net by closing date. CV’s should be no more than 4 pages in length.
Due to the urgency of this position, applications will be short listed on a regular basis and we may offer posts before the closing date.
Comment postulerAll applications should be submitted through our website at https://jobs.concern.net by closing date. CV’s should be no more than 4 pages in length. Due to the urgency of this position, applications will be short listed on a regular basis and we may offer posts before the closing date.
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